3123 Nutrisystem Consumer Reviews and Complaints
If this occurs on the next I will. The weight loss slowed down. Went thru a few months of products. I headed to my local Walmart and purchased a Nutrisystem five day weight loss kit which included fifteen entrees and five desserts. They were a little snug but I was still a comfortable ten. I used the MyfitnessPal app to keep a log of my daily food and calorie intake. Very poor customer service!
If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick.
This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon.
I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week.
Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback.
We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.
It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.
We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!!
Thank you for your patience and understanding. We are happy to hear you got the answers you needed. We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific.
Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late. How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up.
We apologize that your 2nd order took longer than expected to get to you. We completely understand how this can throw someone off. We will be looking into this and reaching out. I sincerely appreciate all the help that Sheila offered.
I won't hesitate to contact your Team Rep should I have other questions. See three emails I've previously sent. You don't honor your own company's policies. Food was extremely poorly packed, melted and opened packaging. We are sorry that you had such a poor experience with us. We will be taking a look at your account and reaching out shortly.
Customers can benefit from an online health tracking platform and individualized counseling from dieticians and weight loss coaches. Nutrisystem offers separate plans for men and women, with different options and price points customized to your weight loss goals. With meals containing 12 grams or less of sugar, Nutrisystem takes the guesswork out of choosing optimal low-glycemic foods to stabilize blood sugar -- which could be good for people with any degree of insulin resistance.
Any busy person who does not have time to prepare their own meals would benefit from having frozen and other pre-packaged meals and snacks delivered to their home. Nutrisystem will ship all the food you need to your doorstep, with free shipping included. You can also find their products on QVC, at Costco and at several major grocers and mass retailers like Kroger and Walmart. Transition and maintenance plan: This program provides long-term fat loss success rather than just focusing on initial weight loss, which is important for those who need to establish lifelong healthy habits.
While all of the meals offered by Nutrisystem are designed to comply with the USDA's recommendations for a nutritious diet, those who want to stick to a vegetarian diet can especially benefit from Nutrisystem. You can avoid all animal products and still lose weight with Nutrisystem, with over 90 vegetarian options. Many people fail at diets because their bodies crave snacks to maintain their blood sugar levels throughout the day.
Because Nutrisystem allows 6 meals a day, you can avoid a dip in your blood sugar that could lead to cravings. By eating smaller portions, you can eat more frequently and still reach your weight loss goals. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. To see why, sign up below!
Be in the know Get trending consumer news and recalls. Thanks Keep an eye on your inbox, the lastest consumer news is on it's way! This review is featured by Nutrisystem. March 11, An active athlete 21 years a collegiate soccer referee , 13 years ago I contacted Parkinson's Disease.
March 12, Nutrisystem response. Hello Willis, Thank you so much for your review and sharing your story. March 9, Tomorrow is my last day on turbo take off. March 11, Nutrisystem response. Hello Lori, Thank you so much for your review.
We will be sure to let his supervisor know what a great job he did on your phone call. Hi Karen, Thanks so much for sharing your review with us today. Hope you have a great day! The Nutrisystem Consumer Experience Team. Page 1 Reviews 1 - Not sure how to choose? Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Let us know if you need any help! Hi Kari, We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received. We will be looking into this and reaching out soon -the Nutrisystem Consumer Experience Team. How do I know I can trust these reviews about Nutrisystem? We require contact information to ensure our reviewers are real.
We use intelligent software that helps us maintain the integrity of reviews. Our moderators read all reviews to verify quality and helpfulness. Hi JoAnn, We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues. Hi Mary, We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Hi Darrylynn, Thank you for writing this review. Hi Mary, We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with.
Hi Ginny, We are sorry to hear about the spoiled and stale items you received. Hi Debra, We are sorry to hear that it took you so long to receive the information you needed for the program. Hi Tammy, We are sad to hear about the way you were treated when calling. Hi Nancy, We are sorry to hear the NuMi promotion fell off after placing the order. Hi Dennis, No cheese?!
This is not okay! We will be reaching out with a resolution soon. Hi Leeann, We are so sorry that you had such a poor experience. Hi Sohrab, Thank you for reaching out. We also do not want to purchase ANY other food if possible. Hi Lynn — I replied to Ray with a couple of other options BistroMD and Diet-to-Go …I would recommend checking out those reviews if you think they may be something that would work for you and your husband.
There are definitely some ways to keep the costs down though. You will definitely want to incorporate fresh produce, though, as I think you would get tired of only eating their pre-made meals, and you will want to mix in a salad or something on most days just to get the health benefits from the fresh produce if nothing else. Hi Pete — the frozen food is an additional charge, but can be included in your 4-week order or as an ala carte item. Many are on a fixed income and I am one of them … an older woman, a widow, and on a very fixed income.
With the profit your company surely must realize, might you consider offering your program free to a few deserving people men and women who would benefit from it as well? Just something you might consider … it just might be of benefit to your company in another way … good will!
The Costco purchased gift cards can definitely be used and there is a space at checkout to put them in. You will just have to make sure you put the gift card in a few days before the processing date for additional deliveries. I just went through this whole process and received my order today.
Thanks for the very thorough cost information. Helped make my decision a lot easier. I agree, too, the frozen meals are definitely a nice bonus — especially the desserts!
There are some costs with buying your own fruits or vegetables to consider too, but overall it seems fairly affordable. Anyways, thanks for the detailed pricing breakdown, really appreciate it. Is it organic or are there a lot of preservatives in It. Hi Isabel — Thanks for visiting. Hi Arlene — Thanks for visiting.
I have always found it to be very easy to opt out. As long as you stay on the program for at least two months, you should be able to cancel without paying any type of penalty if you need to cancel after month 1 I mention one way to avoid the penalty in the review above , and customer service has always been very easy to deal with when I have needed to call them.
I live in Ottawa Ontario Canada. Where in Canada can I join. Are the costs of the meals increased to take in the difference between the American and Canadian do. Also what about duty and taxes, as well as shipping fees.
I am a woman ,77 yrs old and need to lose at least 25 lbs. Please try to enlighten me. Thank you very much for your assistance. What exactly is in the Turbo Shakes? Are the ingredients identified on the package? Best of luck — Norm. Hi Obie — I added a picture of the nutrition fact label on our Nutrisystem Shake page.
I have limited freezer space and feel that the frozen foods would be the way for me to start and continue a controlled size appropriate diet. Does anyone offer three or four shipments monthly? If you get the Basic plan none of the foods are frozen, so that may be another option you could consider.
Diet-to-Go has a weekly shipment option — we have a review about them here: Hope that helps — NS. I have used your plan several years ago and did loose weight, but have gained some back. I am 81 yrs old and on a fixed income now. Having to buy extra food is not feasible me. Any suggestions how I can use your plan without extra purchases? Notify me of new posts by email. Leave this field empty. Happy to help Tod…Thanks for reading!
I adore this site — its so usefull and helpful! Thanks, glad you find it helpful! Great, detailed price breakdown. Nutrisystem labels snacks as either Power Fuels or Smart Carbs. The kit included a list of this type of foods and servings allowed for each. The truth is, I was eating the wrong things to achieve any positive results. I added healthy snacks between my meals such as fresh avocado, yogurt and mixed nuts. The days got easier. By the third day of sticking to the plan which was a big accomplishment for me , I was already feeling more energy and less bloating.
This motivated me to do another week. Weeks went on and I continued following the Nutrisystem diet. So, how long does Nutrisystem take to work?
It works within the first few days. Each day I made sure to drink at least 64 oz of water and light exercise, which usually included twenty minutes of hula hooping. With the help of my Fitbit, I made a goal to get in at least steps in per day. I used the MyfitnessPal app to keep a log of my daily food and calorie intake. Here I was able to make other friends from a Nutrisystem support group who were reaching for the same goals. The weekends were challenging as we chose to go out to our favorite restaurants.
I ordered off the Lite menu or A La Carte. The hardest part was avoiding the chips and dip at the Mexican restaurant.
This usually resulted in me actually sitting on my hands. Yes the struggle was real here. The second week was easier. I finally set a goal to lose 30 lbs. I really wanted to get into a new Easter outfit.
I was still buying Nutrisystem by the week from Walmart. Does Nutrisystem from Walmart or Costco work? It sure did for me. I looked forward to my next meal. I got hungry between meals sometimes. This is when I would snack on foods such as almonds, kale chips or nonfat yogurts. I purchased some Nutrisystem shakes to use between meals also.
They are delicious and will knock out the hungry feelings or cravings. I only lost 2 lbs the second week but it was still a loss. By the third week, I noticed my health was improving. I no longer suffered from heartburn and acid reflux. I felt good and best of all I was losing weight. By now, I knew this was the diet for me and was ready to keep going. I decided to give in and purchase through Nutrisystem.
While I was online ordering I chatted with a representative about my plan options and payment concerns. She was very informative as she helped me make my first purchase. Once I became a member, there were tools on the website that helped me achieve my goal. I entered my height and weight, how many pounds I wanted to lose and it set a calorie goal for me.
I needed calories a day to achieve my desired weight loss goal of 30 lbs. I was able to choose days worth of food from the menu. A couple days later a large box showed up at my door.
I stocked my pantry and the journey continued. After one month the whole diet thing was easier as I was no longer craving foods like before. The cravings were not completely gone but walking away from a piece of cake or pizza was no longer a challenge.
I had my own Nutrisystem goodies such as chocolate, pizza, potatoes, muffins and more. I stepped on the scales and smiled as I had lost a total of 11 lbs in one month. This earned me a Nutribear. Nutrisystem will award a new bear for every 10 lbs. New eating habits were not my only struggle. To accomplish success, this required me to give up food and wine outings with friends.
I turned down invites as this would lead to binge eating and they would not understand. One day while exercising and listening to music, I began to get emotional and felt alone. I felt like everyone had abandoned me. I was even snubbed by some of my overweight friends and family. Some of the people I work with picked on me. I would just toss it in the trash and carry on with my day.
They can be judgmental as well. Calling someone too skinny can be just as painful as calling someone fat. However, my husband and daughter were my biggest fans on this journey. My husband continued complementing me on how good I look and how proud he is of me. He never complained that we did not go out to eat as much as we used to or that I no longer cooked meals.
He pushed me to exercise and eat healthy. It was definitely an emotional rollercoaster at times. At the same time, reading other people's testimonies and reviews of the Nutrisystem diet was encouraging and inspiring, too. My size twelves were getting too big. Though I was actually enjoying wearing them loose, I knew at this rate I would need some new clothes.
Grabbing a few pairs of jeans in a size 10, and one in a size 8 just for fun, I dashed into the dressing room. They were a little snug but I was still a comfortable ten. However, I did buy a pair of yoga pants to walk in. When I got home, I put on those jeans I had in my closet and took my first ever mirror selfie.
I was half way to my goal and I now had the confidence that I would reach it. By week ten, I was still enjoying all the food and health benefits of Nutrisystem. I still had 10lbs to lose to reach my goal but I started getting discouraged. My weight loss had slowed down. I even gained a pound. Due to financial struggles, I was afraid I would have to cut back on my Nutrisystem food orders. I was averaging a 1 to 2 lbs weight loss and that was a healthy normal.
I decided to measure instead of weigh. Then there was still the money issue. There were other saving options out there as well, like a Nutrisystem promo code for existing customers.
By the 3rd month, I had lost even more weight and people were starting to notice. I was getting a lot of compliments. I bagged up the clothes and donated them to the local Good Will. The weight loss is real to me now. Let me give you some brief Nutrisystem food reviews. Every month I would log onto my Nutrisystem account.
From the menu options, I would pick 28 foods of my choice for each of the four meals which included breakfast, lunch, dinner and dessert. The choices were easy as I loved almost everything they offer.
The plan I chose, which is the Core plan, only includes the shelf foods instead of the frozen varieties. I got to have delicious foods such as doughnuts, pancakes, chocolate muffins, pizza, hamburger, chicken and even cake and brownies.
With all the choices, it never gets boring. The meats in the shelf items are conveniently packed in a vacuum sealed wrap but were tender and taste like they are right out of the deli.
With so many varieties, I ate something different each day of the week. It was just perfectly pre-portioned meals to keep me on a healthy track. The food contains no trans fats, and it's low in sodium.