Then you keep trying different food thinking something will be edible. We will be looking into this and reaching out. I have had a few good things, but overall I will not purchase another month of food. Hello Lori, Thank you so much for your review. How much does it cost to join Nutrisystem for men?
In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase.
They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out. Then I tried the frozen lunches.
Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center.
It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon.
Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service.
Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star. Weight loss system worksstale product and no one to answer to except counselors with no control.
I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay.
The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out. Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food.
How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon.
I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program.
We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful.
Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end.
I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said.
We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me.
We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism.
So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much.
We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent.
Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived.
The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work!
Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick.
This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon.
I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. With Auto-Delivery, Nutrisystem ships your food every 4 weeks until you cancel. Walmart sells Nutrisystem products. What's popular on Walmart is the Nutrisystem weight loss kits.
All meals in this kit Breakfasts, Lunches, Dinners, and Snacks have been voted 1 by Nutrisystem dieters for taste, freshness, and overall satisfaction. Costco doesn't sell Nutrisystem products.
This is the cheapest way to buy Nutrisystem. You pick the plan that fits your lifestyle and you place your order. If you do some research, you will see that the sodium levels are less than the daily recommended levels.
I have been on the diet for 2 weeks and lost 4 each week. You have to exercise with the program, just like any other diet. I have been on Nutrisystem for 3 months and have lost 26lbs, i like the food and it is very convenient to take to work, the diet does not work without the excerise along with it. I have been on Ntrisystem now for 11 days. The first week I was hungry but I expected that.
If you expect to lose weight you will have to cut down the number of calories you consume. I know I was consuming way to many. As you get older you need to consume even less and also increase your exercise.
The food quality varies but I have not had prolems eating anything. It is very convenient. I follow the program exactly and add in all of the foods they recommend. I have even eaten out 2 times! So far so good for me and I will continue as I have over 50 to lose.. Unless you plan on eating this food for the rest of your life!!! And my goal to lose is 30 lbs. I think the food is good. This is a diet people!
The food comes with a complete book on what else you can eat in addition to the pre-packaged foods. I just started this diet 1 week ago. I was on the Medi-Fast Diet and they give you a book on the program. There were instructions on how to substitute food, exercise and how to go off the diet successfully.
I decided to try Nutrisystem as I got tired of the same Medi-Fast food. Nutrisystem needs to do the same. Give us a book of instructions!. So far I have only gained weight. The food was completely awful. I had horrible stomach cramps and the snacks were overly salty. Too much soy soy can change estrogen levels in women. Customer service was a joke. I do not recommend this diet at all.
Save your money and buy locally grown fresh food. I lost over 50lbs on NutriSystem. The food was not horrible at the time, but it is hard to maintain that weight loss once I was off the program like any diet I guess. I would recommend it for anyone who does not have time to prepare healthy meals for themselves. I tried to restart the program after I gained some weight back though, and I couldnt bring myself to eat the food again.
Eat all the green vegtables and red meat you can. Then add store bought frozen meals and create your own diet. It is cheap and healthy. I did it and lost 32 lbs the first month! This diet is great i love it and it works for me perfectly.
I have been on this diet for 3 weeks and have lost 19 pounds. I lost over 90 pounds on Nutrisystem in less than a year. I am on my second week of NutriSystem and I have to say most of the food is horrible. I have had a few good things, but overall I will not purchase another month of food.
It is very low in sodium. You need to eat more dairy if you are having feeling stinky. Do something that works for you. Nutrisystem has worked for a lot of people because it is showing healthy food choices and portions.
Many people enjoy the food!