Senior Management and Directors
I was in great shape while I served in the Marines. I've called Nutrisystem a couple of times over the past few weeks regarding I called and spoke to Burnadette. Company monitors its reviews. I ordered low sodium and they went ahead and shipped it.
Nutrisystem Headquarters HQ Office Address, Phone Number, Email ID
I asked for corporate number and was told no again. She said I could just speak to her or she can give me the customer Care Teams address. But how long would that take for a response? This is a time critical situation. I have never heard of such an absurd situation. You profess that this is a program that must run for several months to be effective.
The problem was clearly on your end, yet there is no acceptance of responsibility for a solution. All there was were paradigms given to a simple solution. In this case it should have been done accepting the culpability. Showing no concern on your companies part was shocking.
You can reach me at mjc at hotmail. Good Morning, My name is Christopher. I wanted to thank the wonderful staff! I also wanted to share my story. I was in great shape while I served in the Marines. I did two combat deployments to Iraq which started with the initial invasion in Upon returning, I suffered from some depression and started to gain significant weight. I weighed lbs. By my weight had reached a staggering lbs. I did not know where to turn. I have documentation of weight and blood work showing where my Primary Doctor, employed by the Dept.
I was sickened by these comments. I found Nutrisystem to be very healthy and balanced! I do implement other foods in my diet as well. Thank you for your time. She talked me into placing it on hold until Jan 4th.
I told her with all that was going on I might forget to cancel on that date if need be. She says oh no we will call and remind you. I call and tell them what happened and told them I received no call they informed me they sent a email which I received no email. Later I was going to start the program again but now no way would I…They lie and treat you as if its your fault…Bad company to deal with. I am very disappointed with nutrisystem. You give a money back guarantee if you do not like the product for any reason, which you have no intention of honoring.
I just received my first order of foods last week which immediately made me violently ill. My primary care told me to stop using nutrisystem immediately and not to try it again. Ok no problem, I did just that. I called to cancel my food order, told the customer service person what the physician recommended, so she tried to get me to use the food without the sweetener.
I told her the doctor told me to stop not to try a different version. What about the money back guarantee and the free shipping What a rip-off. So now I have to go and find a fed-ex dealer and return the foods. I would recommend that people do not use this service, their word is not to be counted on. To me their score is a 2 out of a 10, they shipped relatively quickly and they at least answered the phone when I called.
It went downhill after that. Unhappy in Texas, S firmin. Here is one dissatisfied customer for you Nutrisystem.
My complaint and suggestion is about your customer service. You either need to train them better or replace all of them, as they are absolutely useless. I then contacted Nutrisystem customer service and asked if there is ANY other way of making payments for my future orders. I still wanted to continue ordering, but wanted to have more control over when my money is leaving my bank account.
Instead, the customer service representative Richard, called my house and left a message that he is canceling my orders and my membership all together. If that is how you treat all your customers, the competition must be feeling very lucky.
The terms were as follows:. Offer good on new Day Auto-Delivery orders only. With this offer you receive an additional discount off the Full Retail Value and free shipping Continental U. With Auto-Delivery, you are automatically charged and shipped your Day program once every 4 weeks unless you cancel. You can cancel Auto-Delivery at any time by calling Call or see website for details.
Cannot be combined with any prior or current discount or offer. Limit one offer per customer. I was offered free delivery on my second order only and but not any consecutive orders. I feel they should have honored the e-mail and website offer as stated. I just wanted to bring this to your attention.
I feel it was false advertising and if I had not called to verify, I would have been very upset when my second order was billed. Why does your advertising on area television list a telephone number with the last four digits replicated as: They lie and say you will received your order in 4 to 10 days…. NurtriSystem needs to learn from Amazon or let Amazon run their company, Amazon knows how to get millions of products to customer in 1 or 2 days! I asked to move up my delivery date… well your company failed us!!!!
I have call 5 times first 3 people hung up on me when I asked to speak to a supervisor. I called last week on Thursday to inquire about having the date for my next shipment moved up. The young man I was speaking with said — and I quote: We can ship tomorrow!
And then, why did the person I spoke with on the phone last week so cheerfully and assuredly tell me the shipment would be processed the next day???? I want the shipment shipped ASAP, including the frozen portion. And because none of this was my fault, but yours, I want it shipped at no extra cost to me via the quickest possible shipping option available. Your ad with Marie Osmond defies logic. She mentions how women always talk about how they look in terms of losing weight.
Then she says for her it became about how she felt. I would get rid of that ad agency…they need to take a class in logical reasoning. I may be a stay at home mom with an old marketing degree but even I can recognize that irony! I have used the Nutrisystem program on and off for years. Originally started when they had clinics with medical teams that monitored your vitals, blood and conducted healthy lifestyle meetings for members to attend.
However, it is an investment in your health and the overall benefits you can achieve are worth it. I would suggest that potential customers do proper due diligence before picking up the phone. In terms of the food, I personally like the combination of frozen foods as it adds variety. There is something to be said about creativity when preparing the foods — from adding healthy toppings to pizzas — to adding spices and making deserts into something fun and satisfying.
There are countless recommendations and recipes. Frankly, I have never had a problem with customer support, delaying an order, or flipping plans because money was tight. Lastly, Nutrisystem makes every effort to help customers transition, eat regular foods, right-size portions and use the products as needed to stay within guidelines for a healthy weight. There are two kinds of people as far as I am concerned….
Educate yourself, involve your doctor and transform your life in positive ways. As a new customer that is very dissatisfied with Nutrisystem messing up my order that I paid extra for. I can repack it and pay to shop it back. I ordered low sodium and they went ahead and shipped it.
As a business owner myself I would never tell my customers to live with it. I would suggest others look up the amount of sodium and preservative pouches. No more rubber muffins for me.
They are on incessantly. I either change the channel or mute the TV. Could you please find a different way to advertise your product?! After I found out that she may be singing at the Trump inauguration, I was extremely displeased that she represents a company and program that I liked in the past. I also called QVC and complained that they should remove her from advertising your product. I cannot buy from someone who aligns themselves with Trump.
He and his administration stand for everything that is bad in our country….. Wow, whatever happened to freedom of choice? Prior to her tenure at Time Inc. Monahan joined Nutrisystem in May Prior to his current role, Mr. During his tenure, he was a member of the management team that grew the company organically and completed nine acquisitions that increased value for the shareholders. Monahan, who served as Vice President of Finance from to Monahan earned an M. From to June , Mr.
From September to December , Mr. Prior to attending law school, Mr. He received his undergraduate degree maxima cum laude from La Salle University in Mauro is admitted to the Bars of Pennsylvania and New Jersey. Board of Directors Michael J. Hagan Chairman of the Board Mr. Hagan has served as non-executive Chairman of the Board since April Hawk Capital Partners, founded in December , is a private equity firm focused on lower middle market businesses.
Hagan is a seasoned and successful entrepreneur that has started or turned around three digital-centric businesses over the last twenty-five years. Before joining LifeShield, Mr. Hagan served as Chairman of the Board of Nutrisystem, Inc.
He transformed the business from a struggling weight loss brand into a high performing e-commerce business. Hagan co-founded Verticalnet, Inc. From to , Mr. Hagan held various positions at Merrill Lynch Asset Management. He received a BS from St. Bernstock has served as a Director since December Prior to that, he was self-employed as an independent consultant. From October to April , Mr.
Earlier in his career, he was the President of both the U. Bernstock has served as a director of The Pantry, Inc. Guyardo has served on the board since Below is that the listed official email address of Nutrisystem.
They supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. People can use this contact details to contact them and get their concern or query answered quickly. Nutrisystem Headquarters Address Corporate Office: We hope that above mentioned information helped you greatly. Please do visit our website regularly for more helpful articles.